Refund policy

Our 30-Day Happiness Guarantee!

We want you to love every single item you get from us! If something isn't quite right, we’re here to make things smooth and hassle-free.

  • 30-Day Window: You have 30 days from your order date to send back any unused, unwashed, and original condition products in their original packaging.
  • Easy Start: Just drop our friendly support team an email at ⁠eliteautosalesnyc@gmail.com before sending anything back so we can give you a Return Authorization code and keep track of your package.

 Shipping Info:

  • If you changed your mind or ordered the wrong item, you'll just cover the return shipping costs.
  • If we made a mistake on your order or something arrived defective, we'll send you a prepaid return label immediately and fix it on our dime!

 Refunds: Once we receive and inspect your items, we’ll issue your refund right back to your original payment method (minus standard shipping costs).

Have a question about a product or order? Reach out anytime—we’ve got your back!