Refund policy
Our 30-Day Happiness Guarantee!
We want you to love every single item you get from us! If something isn't quite right, we’re here to make things smooth and hassle-free.
- 30-Day Window: You have 30 days from your order date to send back any unused, unwashed, and original condition products in their original packaging.
- Easy Start: Just drop our friendly support team an email at eliteautosalesnyc@gmail.com before sending anything back so we can give you a Return Authorization code and keep track of your package.
Shipping Info:
- If you changed your mind or ordered the wrong item, you'll just cover the return shipping costs.
- If we made a mistake on your order or something arrived defective, we'll send you a prepaid return label immediately and fix it on our dime!
Refunds: Once we receive and inspect your items, we’ll issue your refund right back to your original payment method (minus standard shipping costs).
Have a question about a product or order? Reach out anytime—we’ve got your back!